Privacy Policy

1. Introduction

At Klipia, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service. By using Klipia, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and password when you register.
• Billing information: Payment details processed securely by our payment provider. We do not store full card numbers.
• Uploaded content: Product images you provide for clip generation.
• Usage data: Pages visited, features used, credits consumed, and interaction logs.
• Device and technical data: IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process transactions and manage your subscription and credits.
• Generate AI video clips from the images you upload.
• Send you service-related communications such as receipts, updates, and security alerts.
• Respond to your support requests and inquiries.
• Analyze usage patterns to improve the platform and user experience.
• Comply with legal obligations and enforce our Terms of Service.

4. Data Storage and Retention

Your data is stored on secure servers. Product images uploaded for clip generation are retained for a limited period to allow you to access generated clips. After this period, images may be deleted from our servers. Account and billing information is retained for as long as your account is active or as required by law.

5. Sharing of Information

We do not sell your personal information. We may share data with:

• Service providers: Third-party vendors who assist us in operating the Service (payment processors, cloud hosting, analytics tools). These providers are contractually obligated to protect your data.
• Legal authorities: When required by law, court order, or to protect the rights and safety of Klipia and its users.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Cookies and Tracking

We use cookies and similar tracking technologies to maintain sessions, remember your preferences, and analyze Service usage. You may disable cookies through your browser settings, though some features of the Service may not function properly as a result. We do not use cookies to serve third-party advertising.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and download a copy of your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your account and associated data.
• Object to or restrict certain types of data processing.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@klipia.co.

8. Data Security

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorized access to your account.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Service after updates constitutes your acceptance of the revised policy.

11. Contact

If you have questions, concerns, or requests related to this Privacy Policy, please reach out to us at privacy@klipia.co.